EnviroGuard
Customer Success Report
March 1 – March 31, 2026
Revenue Protected
$28,450
Revenue at Risk4 of your branches are not running Smart Appointment Reminder campaigns. Based on the customers across those branches and the churn reduction these campaigns deliver, this is revenue at risk from customers dropping due to poor service experience.
$124,000
Protect this revenue“The technician actually read my notes about the side gate being stuck. It’s the first time they didn’t have to call me for access.”
— David, Charlotte
Smart Appointment Reminders
Operational Efficiency Breakdown
1,240
sent
70%(868)
15%(186)
15%(186)
Appointment Notes Collected
298 of 1,054 engaged
~26%
fewer revisits
~78
truck rolls saved
~$11,700
est. savings
Source: Pre-visit notes reduce revisits by ~26% — Field Service News, 2022
Calculation: 298 noted appointments × 26% = ~78 revisits avoided
Cost basis: Avg. revisit in pest control: $125–$175 — PCT Magazine, 2021
Service Satisfaction
Post-Appointment Sentiment · 942 contacted
Satisfied
82%
Not Satisfied
12%
Unknown
6%
What’s Working
774
mentions
Needs Attention
113
reports
See the full conversation history and drill into individual responses.
View Full Report