Inbound sales revenue
Half of AI-handled calls are sales; 10% of those close. Call volume and AI scope are adjustable in the assumptions.
600 calls/mo × 50% AI scope = 300 calls/mo
× 50% sales × 12 × 10% close × $675
= $121,500 / year
Multi-year customer value
Customers closed on the phone keep paying after year one. At 25% annual cancellation they stay about 4.0 years (1 ÷ cancel rate); this stream is years two onward.
$121,500 year one × 3.0 more years
= $364,500 / year
Call time, training, and hiring saved
Sales calls run ~7.5 min and service calls ~5 min, valued at $1 per minute of call time: what a staffed phone seat really costs once wages, training, hiring, and retention are counted.
150 sales calls × 7.5 min + 150 service calls × 5 min
= 1,875 min/mo × 12 × $1/min
= $22,500 / year