Archived version, applied 09/29/2026 – 10/20/2026. Read the current Terms of Service.
Effective Date: 01/01/2026 Last Updated: 01/12/2026
These Pricing & Billing Terms ("Pricing Terms") govern fees and payment obligations for services provided by Sellify AI LLC ("Sellify AI") to the customer identified in the account ("Client," "you"). These Pricing Terms are incorporated into the Sellify AI Terms of Service.
If there is any conflict between these Pricing Terms and an Order Document (including any master services agreement, enterprise agreement, Service Order, statement of work, addendum, or written amendment signed by Sellify AI), the Order Document controls to the extent of the conflict. These Pricing Terms apply only to the extent not overridden by an Order Document.
| Item | Price (USD) |
|---|---|
| AI SMS | $0.055¹ |
| AI Voice | $0.99² |
| Sales Commission | 15%³ |
| Appointment Setting Only | $25⁴ |
¹ AI SMS is charged per AI message unit ("Message Unit"). A Message Unit equals up to 60 characters of SMS/MMS message content, and is rounded up (e.g., 68 characters = 2 Message Units). Message Units apply to all inbound and outbound SMS/MMS messages processed through Sellify AI workflows, automations, templates, and conversation flows.
² AI Voice is billed per second of connected time (time during which the call is actively connected) at the Connected Minute rate unless otherwise stated in an Order Document.
³ Sales Commission applies only to Closed Revenue closed through a Sales Campaign Closing Flow selected by the Client during campaign setup/submission (or when enabling Sales features), as defined below. Commission is charged when the Closing Flow completion condition(s) are met and the revenue event is recorded as "closed" in the platform.
⁴ Appointment Setting Only is billed per qualifying appointment where Sellify AI qualifies and schedules an appointment and no additional sales steps are required beyond scheduling/confirmation (as defined below).
"AI Message Unit" (or "Message Unit") means a billing unit for SMS/MMS message content consisting of up to 60 characters, rounded up to the next whole unit. Message Units apply to all inbound and outbound SMS/MMS messages processed through the Services, including workflows, automations, templates, and conversation flows. Rounding example: 1–60 characters = 1 unit; 61–120 characters = 2 units; 68 characters = 2 units.
"AI Text Messaging" means any text messaging activity processed through Sellify AI that results in Message Units being generated, including messages sent or received through workflows, automations, templates, and/or conversation flows.
"AI Voice" means voice calls handled through Sellify AI. "Connected Minute" means a minute of connected AI Voice time (i.e., time during which the call is actively connected). AI Voice is billed per second of connected time at the Connected Minute rate unless otherwise stated in an Order Document.
"Campaign" means a workflow/campaign configured and run in the platform. "Sales Campaign" means a Campaign configured to pursue revenue events (sales, upsells, winbacks, cross-sells, or other revenue events) and that includes a Closing Flow. "Closing Flow" means the specific closing workflow/goal selected in the Services that defines the completion condition(s) required for a revenue event to be recorded as "closed."
"Closed Revenue" means revenue attributable to the Client's products/services that is generated through a Sales Campaign using the selected Closing Flow, and is recorded as "closed" when the Closing Flow completion condition(s) are met, as reflected in platform records.
"First Year Projected Lead Revenue" means the projected revenue from a lead/customer over a 365-day period, estimated based on the agreed payment schedule for services provided.
"Appointment Setting Only" means a use case where Sellify AI qualifies and schedules an appointment and no additional sales steps are required beyond scheduling/confirmation, as determined by workflow configuration.
"Failed" means a final message processing state recorded in Sellify AI system logs indicating the message processing did not complete successfully within the platform. Carrier/provider delivery outcomes may differ and do not override Sellify AI metering.
"Order Document" means any executed master services agreement, enterprise agreement, Service Order, statement of work, addendum, or written amendment signed by Sellify AI and Client.
These Pricing Terms apply when you:
3.1 Account Balance (Prepaid): Sellify AI uses a prepaid account balance ("Account Balance") for usage-based billing unless otherwise stated in an Order Document. You authorize Sellify AI (and its payment processors) to charge your payment method to fund the Account Balance and process fees under these Pricing Terms.
3.2 Funding: You may fund your Account Balance in larger amounts at any time.
3.3 Auto-Recharge (Default Logic; may be configurable in-app): If auto-recharge is enabled on your account, then by default: Trigger - when your Account Balance falls below 25% of your most recent top-up amount, Sellify AI will attempt to recharge your payment method to avoid service interruption. Recharge amount - the recharge amount will default to the same amount as your most recent top-up. Sellify AI may allow you to modify auto-recharge settings (including thresholds and amounts) in the Services. Any modified settings shown in the Services will control.
3.4 Failed Payment / Recharge: If a payment method fails or a recharge cannot be completed, Sellify AI may pause, limit, or suspend Services until funding is restored.
3.5 Not a Deposit; Refunds: Account Balances are not deposits, do not earn interest, and are not insured. Except as required by law or expressly stated in an Order Document, Account Balance top-ups are non-refundable.
4.1 AI Text Messaging Usage Fees: $0.055 per Message Unit.
4.2 Failed Message Processing Fee: $0.001 per Message Unit applies only to message processing events that terminate in Failed status.
4.3 AI Voice Usage Fees: $0.99 per Connected Minute.
4.4 Sales Commission (Closed Revenue): Sellify AI charges a 15% commission on Closed Revenue closed through enabled Sales Campaign workflows.
4.5 Appointment Setting Only: $25 per qualifying appointment, provided the engagement qualifies as Appointment Setting Only.
For Sales Campaigns, a revenue event becomes commissionable when the selected Closing Flow completion condition(s) are met and the event is recorded as "closed" in the platform.
Different Closing Flows may use different completion signals (e.g., campaign goal met, pipeline status reached, closed/won logged, "ready for close" goal achieved), as configured in the Services.
You are responsible for selecting the correct Closing Flow and ensuring your settings/integrations are configured so the Closing Flow functions as intended.
5.1 Classification Review (Self-Serve): If your self-serve setup allows selecting industry, workflow type, campaign goal, or similar classification, Sellify AI may review and correct misclassifications prospectively, unless an Order Document states otherwise.
If the Client elects commission-only pricing (subject to Sellify AI approval and configuration), Sellify AI may charge commissions based on First Year Projected Lead Revenue and/or per-appointment fees as applicable.
Unless an Order Document states otherwise:
6.1 Pest Control — Commission-Only Pricing: Outbound (winbacks, upsells, cross-sells): 39% of FYPLR; Inbound (hot leads, forms, or customers initiating contact): 25% of FYPLR; Appointment Setting: $100 per appointment set.
6.2 Lawn Care — Commission-Only Pricing: Inbound + Outbound: 25% of FYPLR; Appointment Setting: $100 per appointment set.
6.3 FYPLR Examples: Example 1: A lead agrees to pay $150 for the first month and $50/month thereafter → FYPLR = $150 + (11 × $50) = $700. Example 2: A lead agrees to pay $150 every 60 days → 7 payments over 365 days = $1,050.
If you connect a carrier/provider account (e.g., Twilio), you are solely responsible for all fees charged by that provider, including messaging and voice usage, pass-through fees, and registration fees (such as A2P 10DLC). Sellify AI's fees under these Pricing Terms are separate from carrier charges. Sellify AI does not control carrier pricing, filtering, delivery, or regulatory requirements and is not responsible for provider fee changes.
8.1 Billing Timing and Application of Charges: Usage charges (Message Units, Connected Minutes, failed processing fees) are deducted automatically from your Account Balance as they accrue and/or at regular intervals determined by the Services. Commissions and non-usage fees are billed and charged on a weekly billing cycle, with charges processed every Monday (or the preceding business day if Monday is a banking holiday), unless otherwise stated in an Order Document. Sellify AI may provide itemized billing records through the platform.
8.2 Sales / Commission Disputes: You must dispute commissionable events within 7 days of the event being recorded as closed or the invoice/charge reflecting the commission (whichever occurs first). Disputes are subject to review by Sellify AI. Rejected disputes may be escalated in writing within 30 days of rejection. If a dispute is accepted, a credit will be applied to your Sellify AI account unless otherwise stated in an Order Document.
8.3 Billing / Usage Disputes: You must notify Sellify AI of billing/usage disputes within 14 days of the applicable charge or invoice date, with reasonable supporting detail. Charges not disputed within this window are final to the extent permitted by law.
If Sellify AI is unable to collect funds via auto-recharge or if the Account Balance is insufficient to cover accrued fees, Sellify AI may suspend or limit Services until payment is received.
If invoice-based charges are used and a payment is overdue:
If Sellify AI initiates collections to recover amounts due, you agree to pay reasonable costs of collection, including attorneys' fees where permitted by law.
Payment methods may include wire transfer, credit card, debit card, ACH, and payment processors such as Stripe, as available.
Organizations may have up to 10 users under their account unless otherwise stated in an Order Document. Additional users may be granted upon request and may require fee adjustments.
Sellify AI may change pricing prospectively. For existing customers, Sellify AI will provide at least 14 days' notice of material fee increases, and increases will take effect no earlier than the start of the next applicable billing cycle unless an Order Document states otherwise. Continued use after the effective date constitutes acceptance to the extent permitted by law.
Services are provided on usage and performance with no long-term contract required unless otherwise stated in an Order Document. You may stop using Sellify AI at any time, but any outstanding balances or accrued fees remain due.
Inactivity Expiration: To the extent permitted by law, any unused Account Balance expires after 12 months of account inactivity. "Inactivity" means no usage and no account funding activity for 12 consecutive months. Sellify AI may provide notice before expiration and will comply with applicable unclaimed property/escheat laws where required.
Fees are exclusive of all applicable taxes, duties, and similar governmental charges. You are responsible for payment of all such amounts (other than taxes on Sellify AI's income). If you are exempt, you must provide valid exemption documentation.
For purposes of the limitation of liability referenced in the Sellify AI Terms of Service, Sellify AI's maximum aggregate liability arising out of or relating to the Agreement will not exceed the total Fees paid by Client to Sellify AI for the Services during the six (6) months immediately preceding the event giving rise to the claim, less any amounts previously paid by Sellify AI to Client for the same claim.
Except as required by applicable law or expressly stated in an Order Document, Fees are non-refundable. Notwithstanding the foregoing, if (a) Sellify AI terminates the Agreement without cause, or (b) Client terminates the Agreement due to Sellify AI's uncured material breach, then Client may be entitled to a pro-rata refund of any prepaid and unused Fees advanced to Sellify AI that are attributable to unused Services, as determined by Sellify AI in good faith, unless an Order Document states otherwise.